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MAKE WINNING WAVES

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Banking

Deposits AND Withdrawals are fast, safe & easy at Casino GrandBay Online Casino. We understand that you don't want to struggle - you want to play. And win. Our top banking choices include everything from e-wallets, credit cards to Bitcoin. As an online casino winner, you will enjoy easy online casino withdrawals. Your cruise to riches will be plain sailing with our advanced and secure online payment services.

Payment Options

We accept the following options:

  • Major Debit and Credit Cards

  • Bitcoin: Quick, easy & one of the most popular cryptocurrencies for online transactions

Having Issues with your Credit Card Deposits?

  1. Space your attempted deposits at least 15 minutes apart.

  2. Attempt one card at least twice

  3. Vary the amounts that you want to deposit

  4. Try depositing odd amounts, i.e. $53 or $31

  5. Try another card or eWallet option

Secure Online Transactions

Fast, Safe, and Secure electronic cash is guaranteed at all GrandPrivé Casinos.

All casino transactions are conducted using 128-bit encryption technology.
Payment methods include major Credit and Debit cards.
Please refer to the e-mail confirmation of your Deposit for the credit card billing descriptor.

We recommend that our customers print out all transaction data, the payment methods and the rules of the games and keep them at an easily accessible place.

Security

To protect you and ensure safe and easy gaming, GrandPrivé Casinos perform various processes and exercise precaution on every transaction processed in order to prevent fraud - ensuring safe and easy gaming.

To ensure that e-cash Deposits and redemptions are not fraudulently transacted, players may be required to supply proof of identity, copies of their credit cards, a signed Deposit history of their transactions and/or other appropriate documentation, particularly when attempting to withdraw credits.

Banking Options

1. Online Purchasing Options

Players can choose any of the following options to deposit money into their casino Real Account. The following banking options are now available:

  • Credit and Debit cards

  • Pre-Paid or Gift cards

  • Bitcoin

Setup

You need an electric wallet to hold your Bitcoin in.

Go to the appstore/playstore on your phone and download www.bitpay.com – it's free

Funding your wallet

You can use the following to transfer money to your wallet: Register an account with Coinbase @ www.coinbase.com

You are now ready to buy Bitcoins by following these easy steps:

  1. Select “Buy/Sell”

  2. Select “Add a payment method”

  3. Add your phone number to receive a security

  4. Enter code in the security code field

  5. Select buying Bitcoins via your credit card or bank account

Once you have purchased your Bitcoins you will need to send the Bitcoins to your bitpay wallet.

Here is how you do it:

  • Select “Send/Request” in your coin base account

  • Add your Bitcoin wallet address under the "Recipient" field

  • Choose the amount of Bitcoins you want to send

  • Click “Submit funds”

Deposit at the Casino

  1. Choose the Bitcoin deposit option

  2. Enter the amount you wish to deposit

  3. Scan the QR code on the screen using your mobile

  4. Alternatively, copy and paste the BTC address generated by the casino into your Bitcoin wallet

  5. Click "Send" to credit your casino account

You are ready to PLAY using Bitcoin as a depositing option!

Experiencing issues with your deposits?

Try some of these simple troubleshooting tips. If these don't work give our 24/7 customer call center a call.

  • Use varied amounts to avoid duplicate transaction triggers.

  • Try an alternative card type, we also accept Visa, Bitcoin, and MasterCard

  • Try depositing in odd amounts ($36.40 as opposed to $40)

  • Deposit in 5-10 minute intervals (at least)

  • The larger your deposit amount, the lesser the chances of experiencing a rejection. Try this and enjoy longer undisturbed game time! When depositing, try making one deposit of $100 as opposed to 5 x $20 deposits

  • Ensure the details on your credit card correspond with those registered at the casino. Contact the call centre to validate these details

  • Ensure that you have sufficient funds when making a deposit

  • Don’t continue to make transactions if you are getting rejected, rather contact the call centre for assistance or try another card

  • Please ensure that you are entering the correct CVC number (last three digits on the back of your card)

  • Ensure your card is activated for international deposits

  • Don't forget that we also accept various eWallets that offer convenience and safety for our players.

2. Online Withdrawal Options

Real Players have the following options to withdraw money from their casino Real Account.

We have the following withdrawal methods for our existing players:

  • Wire Transfer

  • Bitcoin

Please note: that while withdrawal requests are processed daily, payments are only made on Mondays and Thursdays.

If you have any questions or queries related to the payment process, please feel free to contact us.

3. Secure Online Withdrawals

The GrandPrivé Group offers the fastest withdrawals online.
Depending on the option chosen, this can be within 24 HOURS.
All bonuses are subject to STANDARD BONUS wagering requirements. Please refer to our terms and conditions page for more info.
The minimum withdrawal amount is $150/ €150.

TIPS for efficient withdrawals:

Players with large, first-time withdrawals, may need to comply with certain security requirements.

Winnings will be sent to you immediately after verification of the identification information that you have sent. (Please note that failure to provide accurate information may result in a delay in the withdrawal process.)
Players do not need to withdraw all their winnings at the end of every session.

A casino account kept in a positive balance does not have a decreased daily Deposit limit and you are welcome to leave a balance in your account for your next visit to the casino.

If a Player uses a credit card to make online deposits, withdrawals do not increase or decrease the Player's daily deposit limit at the casino.

Transactional Integrity Safeguards

A complete transaction history is available to print at no cost to you so that you can print and keep a reference of your entire transaction history.

Available Payout Options

GrandPrivé Casinos pays out winners in the following ways:

  • Wire Transfer

  • Bitcoin